From: Carter Hill, Founder & CEO — Genesis
To: Adam Suleman, EVP & Principal — Equinox Hospitality
Date: March 2026
Re: Something I built while staying at your property

Adam,

I'm writing this from your hotel in Richardson. I want you to know that before it was a business opportunity, it was an experience — your team made me feel at home. Jae at the front desk, Katy at Starbucks, Tiffany running two properties at once and still keeping the quality where it needs to be. That's not an accident. That's culture. That's what your father built, and what you and Sam have carried forward.

I didn't come here to pitch you. I came here because I saw something.

I saw a property sitting in the middle of 42,000–80,000 addressable corporate room nights per year, surrounded by Samsung, Texas Instruments, State Farm, Ericsson, Cisco, and AT&T — and I thought: what if you had intelligence that matched the opportunity?

So I built it. Not a slide deck. Not a proposal. A complete intelligence briefing on your Richardson market — 1,600 lines of competitive analysis, corporate demand mapping, guest sentiment mining across 3,681 reviews, tax incentives you may not be claiming, and a FIFA 2026 revenue playbook for your DFW portfolio.

Here's what I found:

I'm not asking you to buy anything. Initial engagement focuses on demonstrating value. This entire package — the Richardson intelligence, the DFW market analysis, the ROI model, the benefits guide — it's yours. Zero cost. Zero risk.

If it resonates, Phase 2 is a 90-day pilot at Richardson. Outcome-based pricing — you pay nothing unless we deliver measurable results.

I built Genesis to be what W Hotels was trying to build 15 years ago — an intelligence layer that makes every property decision smarter. You trained at W. You know what that vision looked like before the technology existed to deliver it. The technology exists now.

Keith will want to see this. He personally recruited you into the Sonesta family — and as of April 1, 2026, the man who recruited Equinox is now running the entire company. Keith Pierce is Co-CEO alongside Jeff Leer. A franchisee presenting a technology success story backed by real data is exactly the proof point this new leadership needs. You become that proof point — and Equinox gets early-mover positioning across the entire Sonesta portfolio.

Everything is in the package. Take your time with it. I'm not going anywhere.

With respect and genuine admiration for what your family has built,

Carter Hill Founder & CEO, Genesis — a Day 7 Public Benefit Corporation carter@myday7.com
P.S. — Your father's story is extraordinary. From a "temporary" hotel job in San Francisco to having a day proclaimed in his name in Dearborn, Michigan. From restoring the Children's Carousel in Golden Gate Park to housing homeless individuals through his Hyatt connections. That's not a career — that's a calling. Genesis was built with that same spirit: technology in service of people, not the other way around.